Privacy Policy

This page is maintained by Leed Agency to answer common privacy questions about our website and lead-generation services.

We respect your privacy and are committed to being transparent about the personal information we collect, how we use it, and the choices you have. This policy applies to visitors of Leed Agency websites and anyone who submits an enquiry through our forms.

This policy describes our own practices. It is not a certification, audit report, or legal opinion issued by any third party.

We only collect information that is necessary to respond to your enquiry or deliver our services. This may include:

• Contact details — name, email address, phone number, and business name (provided through our quote forms).
• Service preferences — the service you are interested in, such as Google Ads, Website Design, or the combined package.
• Communication records — emails, phone calls, and messages sent to or from our team.
• Technical data — browser type, device information, IP address, and pages visited, collected automatically when you browse our site.

We do not intentionally collect sensitive personal information (such as health information, racial or ethnic origin, or political opinions) through this website.

We use the information we collect to:

• Respond to your enquiry and provide a quote or proposal.
• Deliver the Google Ads or Website Design services you have requested.
• Communicate with you about your project, account, or campaign performance.
• Improve our website, advertising, and customer experience.
• Comply with legal obligations and protect our legitimate business interests.

We will never sell your personal information to third parties for marketing purposes.

Our website uses cookies and similar technologies to understand how visitors use the site and to measure the performance of our advertising.

Google Ads conversion tracking: We use the Google Ads tag (gtag.js) to measure when a visitor completes a valuable action, such as submitting a lead form. This helps us understand which ads drive enquiries. Google may set cookies on your device and collect data according to its own privacy practices.

Analytics and other tags: We may use analytics and advertising platforms (such as Meta Pixel) to improve ad relevance and website experience. These platforms process data under their own privacy policies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how some features of the site work.

We only share your information when necessary to deliver our services or comply with the law. This may include:

• Advertising platforms — Google and Meta, for conversion tracking and ad optimisation.
• Website and hosting providers — the platforms that power our site and securely store form submissions.
• Professional advisers — such as accountants or lawyers, when required for legal or compliance purposes.

Where we share data with third parties, we do so only for the purposes described in this policy and take reasonable steps to ensure they handle it responsibly.

We keep your personal information only for as long as needed to fulfil the purpose it was collected for, or as required by law. This typically means:

• Lead form submissions are retained while we are actively working with you or following up on your enquiry.
• After a project ends, we retain essential records for accounting, tax, and legal purposes.
• When information is no longer needed, we securely delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, loss, or misuse. No online system can be guaranteed 100% secure, and we encourage you to use strong passwords and keep your contact details up to date.

Depending on where you are located, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

If you have any questions about this privacy policy, how your data is handled, or would like to make a privacy request, please get in touch:

• Email: james@leedagency.com.au
• Phone: 0401 783 106
• Location: Australia-wide (based in Cronulla, NSW)

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be published on this page with a revised effective date.

Last updated: 1 January 1970.